The City of Lancaster has taken over ownership and operations of the LanCity Connect system from the previous owner, MAW Communications.

While a more comprehensive plan is being developed for the future of the City-owned fiber optic system, we can assure you that we plan to continue the same level of high-speed internet service current customers enjoy from LanCity Connect at the same monthly cost for their level of service. At this time, no new customers are being added to the LanCity Connect service.

Current Customers: If you have a LanCity Connect service or technical support need, please call our new toll-free support line at 1-844-885-3180. You may also use for technical support issues.

If you have questions regarding your LanCity Connect billing account, please email us at

We appreciate your patience and understanding during this transition.

Thank you,
City of Lancaster LanCity Connect Team

What is LanCity Connect?

LanCity Connect is a Community-Based Broadband Solution connecting friends, neighbors, and local businesses to the Internet. The idea is Simple.

LanCity Connect provides the fastest connection to the Internet by bringing our fiber optic network directly to your home.